Refund Policy

Section 01No refunds

1. All payments are final

Every payment for Answerkin (first payments, monthly and yearly renewals, upgrades and add-ons) is final and non-refundable, in full or in part, including for unused time, unused allowances, a period in which you didn't use the Service, or a downgrade or cancellation part-way through a period.

Before paying you can sign up and see a free one-time report, read these policies and the pricing page, and decide whether Answerkin suits you. By paying you confirm you've done so.

Plain-language summary: All payments are final and non-refundable. You can cancel at any time to stop future charges, and you keep your plan until the end of the period you paid for. The free report lets you see Answerkin before you pay.

Section 02Digital service

2. Immediate start and withdrawal rights

Answerkin is a digital service that starts as soon as your payment goes through: we begin tracking, auditing and producing reports straight away.

Where the law of your country gives consumers a right to withdraw from or cancel a contract for digital services within a set period (for example 14 days in the EU and UK), by subscribing you expressly ask us to start the Service immediately and acknowledge that you lose that right once the Service has started, to the extent that law allows. Answerkin is intended for business use.

Section 03Stop future charges

3. Cancelling

You can cancel at any time from Settings or through our payment partner's customer portal. Cancelling stops the next renewal; it does not refund the current period. Your plan stays active until the end of the period you paid for, then the account stops weekly checks.

Deleting your account doesn't cancel a subscription on its own, so cancel first.

Section 04Service issues

4. If something goes wrong on our side

If a weekly check fails because of a problem on our side or with a Third-Party Service such as the Gemini API, we retry it; your allowance isn't used up by our failures. Delays, outages, inaccurate AI Output, changes to Google or Gemini, or results you're unhappy with are not grounds for a refund or credit.

Section 05Wrong charges

5. Billing errors

If you were charged by mistake (for example charged twice for the same period, or charged after a cancellation that took effect), email [email protected] within 30 days of the charge. Once confirmed, the incorrect amount is returned to your original payment method through our payment partner, Dodo Payments. This is a correction of an error, not a refund of a valid charge.

Section 06Disputes

6. Chargebacks

Please contact us before disputing a charge with your bank. If you dispute a valid charge, we may suspend or close the account while the dispute is open, contest it with evidence of your subscription and use, and refuse future purchases.

Section 07Mandatory law

7. Your legal rights

This policy applies to the fullest extent permitted by law. If a law that applies to you gives you a refund right that cannot be excluded by contract, that right applies only to the minimum extent the law requires, and the rest of this policy stays in force.